Frequently Asked Questions

According to the CDC, limiting face-to-face contact with others is the best way to reduce the spread of coronavirus disease 2019 (COVID-19). 


To practice social or physical distancing: stay at least 6 feet (2 meters) from other people, do not gather in groups and stay out of crowded places and avoid mass gatherings.


COVID-19 spreads mainly among people who are in close contact (within about 6 feet) for a prolonged period. Spread happens when an infected person coughs, sneezes, or talks, and droplets from their mouth or nose are launched into the air and land in the mouths or noses of people nearby. The droplets can also be inhaled into the lungs. Recent studies indicate that people who are infected but do not have symptoms likely also play a role in the spread of COVID-19.


It may be possible that a person can get COVID-19 by touching a surface or object that has the virus on it and then touching their own mouth, nose, or eyes. However, this is not thought to be the main way the virus spreads. COVID-19 can live for hours or days on a surface, depending on factors such as sunlight and humidity. Social distancing helps limit contact with infected people and contaminated surfaces.

The simple answer is the SeparationScreen is appropriate for any person who comes in contact with another person during the normal course of business. Some top customers include:

  • Grocery Stores
  • Hotels
  • Gyms
  • Receptionists
  • Fast Food & Restaurants
  • Cellular Technological Stores
  • Secretary of State
  • Government Officials
  • Department Stores
  • Gas Stations & Auto Shops
  • Home Improvement/ Garden Stores
  • Banks
  • Car Dealerships
  • Drug Stores/ Convenience Stores 
  • Nail Salons
  • Retail Stores
  • Malls
  • Small Businesses
  • Open Concept Business Offices
  • Schools and Universities
  • Urgent Cares
  • Farmers Markets
  • WeWork
  • Doctor’s Offices
  • Leasing Offices
  • End Users
  • Veterinarians 
  • Dentists
  • FedEx/ UPS Stores
  • Office Managers
  • Business Owners
  • Social Workers & Charity Organizations
  • Long Term Care Facilities

SeparationScreens are extremely durable and can be cleaned with most household cleaning agents or soapy water.

Standard Sizes ship between 1-10 business days. Custom sized SeparationScreens usually ship within 14 days, but it depends on the design!

SimScreen® stands by the quality of our products. If the product is defective or arrives damaged you will receive a replacement or a refund. To start this process, please email photos, your order number and your contact information to

Due to the nature of Covid-19, for safety and hygienic reasons, we are unable to accept returns on any SeparationScreens and PPE Equipment. All sales are final.

For your safety, the SeparationScreen is made with 0.25” Clear Acrylic Easy Clean Panel. This not only makes the SeparationScreen more durable, it makes it safer! Acrylic is transparent like glass, but will not shatter like glass.

Most of the passthrough slots are 3.5” high so that customers and staff can pass any necessary documents or payment methods easily. We can customize them to fit whatever size you need! Please see product details for exact specifications.

SeparationScreens can be made in any specifications you need. They are 34” tall and come in the following widths: 24”, 36”, 48”, 60”.

The Frameless Separation Screen is 36” tall by 32” wide.